Inatogel Privacy Policy — Malaysian User Data Protection

SECTION 1

What information does inatogel collect?

Inatogel collects various types of information to keep the platform running securely and to deliver the best possible user experience. The information we collect includes:

Account Information: Your full name, email address, phone number, date of birth, and encrypted password collected during registration. This information is required to verify your identity and manage your account.

Payment Information: Payment method details in Ringgit Malaysia (RM / MYR), including bank name, partially masked account number, and deposit & withdrawal transaction history. inatogel does not store full card numbers directly—payment processing is handled by third-party systems compliant with financial security standards.

Device and Browser Information: IP address, browser type, operating system, screen resolution, and mobile device information. This data is used to detect suspicious access and optimise how the platform displays on your device.

Usage Data: Activity records within the platform, such as games played, bet amounts, session duration, and pages visited. This data is used to improve user experience and detect unusual activity patterns.

SECTION 2

What purposes is your information used for?

Information collected by inatogel is solely used for platform operations and service enhancement. Specific uses include:

• Account verification and security: Verifying user identity at login and preventing unauthorized access.
• Financial transaction processing: Processing MYR deposits and withdrawals accurately and securely.
• Customer support: Enabling the inatogel support team to assist users in resolving account or transaction issues.
• Legal compliance: Compliant with all relevant laws and regulations, including anti-money laundering measures.
• Platform improvements: Analysing aggregated usage data to improve the platform's design, performance, and features.
• Service communications: Sending important notifications related to your account, transactions, or policy updates.

Inatogel does not use user information for any marketing purpose without the user's explicit consent.

SECTION 3

How does inatogel use cookies and tracking?

The inatogel platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform runs smoothly. We use several types of cookies:

Essential Cookies: Essential for core platform functions like login sessions, form security, and page navigation. These cookies cannot be disabled without affecting platform functionality.

Performance Cookies: Collecting anonymous information on how users interact with the platform—most visited pages, time spent, and navigation paths. This data helps us identify areas for improvement.

Preference Cookies: Saving user preferences such as display language, theme, and other personal settings so they persist when you return to the platform.

Users can manage cookie settings through their browser. However, disabling certain cookies may affect the functionality of some parts of the inatogel platform.

SECTION 4

Data storage, security, and third-party sharing

Data Storage: User personal data is stored on servers protected by SSL encryption and multi-layered security. Account data is retained while your account is active. After account closure, certain data may be kept as required by law or for dispute resolution.

Data Security: inatogel implements the following security protocols to protect your information:

• SSL encryption across all communications between users' devices and our servers.
• Passwords are stored in a hashed format and cannot be read directly.
• Continuous monitoring of account activity for suspicious behaviour.
• Access to user data is restricted to authorised personnel on a need-to-know basis.

Third-Party Sharing: inatogel does not sell, rent, or share user personal information with third parties for marketing purposes. Information sharing only occurs under the following limited circumstances:

• Approved payment processors to facilitate MYR deposits and withdrawals.
• Regulatory authorities or law enforcement agencies when required by law.
• Technical service providers involved in platform operations, bound by strict confidentiality agreements.

All third parties partnering with inatogel must adhere to data protection standards equal to or exceeding those in this policy.

SECTION 5

What are your rights as an inatogel user?

As an inatogel user, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of any personal information we hold related to your account at any time.
• Right to Rectification: If the information we hold is inaccurate or outdated, you have the right to request a correction. Basic details such as your name and phone number can be updated directly through your account settings.
• Right to Erasure: You may request deletion of your personal data by closing your account and contacting our support team. However, certain data may need to be retained for a specified period to meet legal obligations.
• Marketing Opt-Out Rights: You can opt out of marketing communications at any time through your account settings or by contacting customer support.
• Right to Data Portability: You may request a copy of your data in a machine-readable format to transfer to another service.

To exercise any of the rights above, please contact the inatogel support team by email at [email protected]. We will process your request within 14 business days.

SECTION 6

Policy changes and how to contact us

Privacy Policy Changes: inatogel reserves the right to modify, update, or amend this Privacy Policy at any time. Significant changes will be communicated to users via in-platform notifications or email to your registered address. The updated date at the top of this page reflects the latest version of the policy. Continued use of the platform after any changes are published constitutes acceptance of the updated terms.

Links to External Sites: The inatogel platform may contain links or references to third-party websites. This Privacy Policy applies solely to the inatogel platform. We are not responsible for the privacy practices of external sites and encourage users to read the privacy policy of every site they visit.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us at:

• Email: [email protected]
• Live chat within the inatogel platform (available daily)
• Section Frequently Asked Questions for immediate responses to common inquiries

Our team will respond within 2–4 business days for all privacy-related enquiries.